I don't see my size for a certain product. What do I do?
Sign up for our SMS list to be notified when we restock!
Why are most of the products slightly more expensive than past items?
We have recently transferred our manufacturing services to a couple of overseas manufacturers! In order to give each customer the utmost quality for each product shipped out, we have to pay for better-quality materials and courier charges.
How will be notified of new product releases?
You may sign up for our newsletter and you will be notified whenever we have new releases. You will also be given weekly emails on products!
Does Prophet | Envoy create custom orders?
At the moment, we are not creating custom orders but stay on the lookout for this because it is in the works.
What is the average shipping period?
Given that our manufacturers are overseas, the average time it takes for our products to be shipped to Boston is 3-5 weeks! Please allow 2-4 more days for your order to be shipped to your location via UPS.
What happens if I want to refund a product that I do not like?
Please refer to our Refund Policy in our footer menu or sidebar menu!
I would like to be a brand ambassador for the brand. How can I get started?
We welcome ambassadors with audiences of all sizes! If you feel like you have what it takes to be featured on our page, then send us an email at prophetenvoy@gmail.com or contact us on Instagram or Twitter @prophetenvoy!
Will there be new products coming soon on the website?
Yes, there is! We will definitely be having new products coming soon to the website, so make sure you sign up for our newsletter today to be notified!
I have a suggestion for a new product that should be open to the public. How do I communicate this information?
We are always open to hearing from customers about new products we should make available! You can either contact us directly via email at prophetenvoy@gmail.com or DM us on any of our social media accounts to talk to us!
I want to get in contact with the CEO of Prophet | Envoy about a question not listed here. How can I reach him?
Contact Information:
Email: prophetenvoy@gmail.com
Twitter: @prophetenvoy
Facebook: Prophet Envoy